In order to best serve you, we ask that you give us at least five (5) business days (Monday-Friday 8am-5pm) notice on all catering requests. Please note: all items and pricing are subject to change without notice.

Our office must be given a final guest count no less than 3 business days (Monday-Friday 8am­5pm; 72 hours) prior to the event. Guest counts will not be honored if received after 72 hours prior to the event.

A signed catering contract must be received by the University Catering office, by email or campus mail, at least five (5) business days (Monday-Friday 8am-5pm) prior to an event. Your signed agreement is our confirmation your event will take place and our services will be rendered. Any changes made to your contract after 72 business hours prior to your event date will result in a 25% late change fee. University Catering requires all non-TAMU affiliated clients send a 50% deposit of the full catering costs one (1) week prior to the event and 100% of the costs are due within 24 hours of the event. Checks can be mailed to: University Catering, 1600 TAMU, College Station, Texas 77843-1600 (checks to be made out to Chartwells) or pay by credit card. Please contact our office, 979.845.1118, to apply credit card payment.

Cancellations must be made at least 72 business hours (Monday-Friday 8am-5pm) prior to your event. Cancellations within 24-72 hours of an event or order will be charged 50% of the total on the contract. Cancellations made on the day of an event will be charged 100% of the total on the contract. Any contract not signed and returned to our office 5 business days (Monday-Friday 8am-5pm) prior to the event date will result in an immediate cancellation of the event/contract. All non-TAMU affiliated clients that do not submit a 50% deposit one (1) week prior to their event will result in an immediate cancellation.

All food and supplies are the property of University Catering and remain solely the property thereof: unused portions of food may not be removed from the place of an event by the customer or their guest. By state law, all functions must be paid in full at the time of service, except for customers paying with either a State of Texas or Texas A&M University account(s). These individuals agree by signing below to adhere to all University Catering Polices and make full payment within 30 days.

Thank you for your business!